TPA SERVICES

Not Your Typical TPA

At FBG, our licensed Third-Party Administrator (TPA) services are purpose-built to support the unique needs of employers with hourly and part-time workforces. We go beyond basic administration by offering integrated solutions that simplify compliance, reduce manual work, and improve the benefits experience for employers, brokers, and employees alike.

Our TPA services power both The Contractors Plan and The American Worker, delivering a combination of technology, service, and specialization you won't find anywhere else. From payroll cycle billing to eligibility tracking and retirement plan administration, we provide the tools and support needed to keep your benefits program running smoothly, even in complex, high-turnover environments.


What Makes Our TPA Services Stand Out:

  • Single-Platform Integration Imagine being able to administer all of your benefits through one streamlined platform: major medical, fixed indemnity/limited medical, retirement services, dental, vision, life, critical illness, and more. With Fringe Benefit Group, everything is managed through one portal that's easy for both employers and employees.
  • HR Data Integration We've developed a partnership with Merge to make your life a bit easier. This system integration automates the process for you. Simply update employee information in your HRIS or payroll system, and it automatically syncs your data across our benefits platform.
  • Innovative Support Technology Our modern client services solution, powered by Zendesk, helps streamline how we manage inquiries and enhances the experience for both our teams and our clients. This features a centralized ticketing system for support requests to get faster response and resolution times.
  • Payroll Cycle Billing We eliminate timing problems like collecting in advance of coverage or issuing refunds for partials. Our payroll cycle billing is customized to address the client needs of each situation, allowing employers to self-report on payroll frequency basis.
  • Missed Premium Collection We eliminate the need for payroll deductions for premiums not covered 100% by fringe or employer dollars. Employees can log in and stay 'on-benefit' through debit, credit card, or ACH payment methods.

Our TPA services are more than just administration, they're a strategic advantage. Whether you're managing complex prevailing wage requirements or simply trying to streamline benefits for a large hourly workforce, we bring the technology, expertise, and support to make it easier. From compliance and billing to enrollment and service, we offer a fully integrated experience backed by decades of trusted performance. We don't just process benefits, we partner with you to make them work better.