At Fringe Benefit Group, delivering exceptional service isn’t just a goal, it’s built into our technology and approach. Our client service solutions give clients the tools and support they need to manage benefits with confidence and ease.

Support that works for you
Through Zendesk, clients can submit tickets, track requests, and manage projects seamlessly. From routine updates to complex plan questions, every request is captured, tracked, and resolved efficiently. With reporting and analytics built in, you always know the status of your plan and the history of any action taken.

Robust plan administration tools
Our client portal puts the power in your hands. Whether managing health benefits or retirement plans through Transamerica, clients can:

• Administer coverage for employees of all types, full-time, part-time, or variable-hour
• Review plan enrollment, eligibility, and employee data in real time
• Access reports, audit history, and other critical plan insights

The combination of technology and white-glove service ensures that every client interaction is smooth, accurate, and proactive. We handle the complex administrative work so you can focus on supporting your workforce.